Online Dating Site - Tips on Making a Successful First Telephone Call

Getting through the first phone call can be an exciting experience as this is the beginning of your dating journey. Online dating sites are offering singles many different matchmaking features to help them find the person that may end being their match. We thought that these tips can help put you at ease when you get that first call.

1. Always be certain to let that person know when you will be calling them, good idea to set a definite time that you both will be available so that you don't need to rush the conversation, if you cold call them this could result in a hurried conversation and maybe leaving you thinking they were not interested, when in fact you just caught them at a bad time.

2. It is a good idea to write down a list of things that you would like to talk about, this help to keep you conversation moving forward and not in circles, you want to avoid periods of where nothing is being said, you can generate your list of questions from their dating profile this way you are asking questions that are of interest to them, that will definitely keep the conversation rolling.

3. Initial conversations should be kept to a general type of conversations, getting to in depth or detailed with that first call could lead to it being the last call.

4. Just relax and be yourself in your first conversation, most of these online dating sites for singles can do a good job of giving you some potential matches to review, when you get that match, you want to just be yourself, you want to be the person you described in your profile. It is important to identify your strong points in you online dating profile, but keep it authentic! You don't want the other person thinking that you talk nothing like your profile reads. Again, it is so important to have a "list" of things to talk about and this will help keep your conversation moving in the right direction and not drifting off to a topic that you don't want to discuss in the first call. For meeting other singles, online dating sites can provide you with an exciting experience that can help you find your right match. Good Luck and Happy Online Dating!

About the Author - Troy James creates articles about online singles dating sites and operates http://www.BestDatingSitesHere.com a leading online singles personals dating site for single women and men seeking to find true love and lasting relationships. http://www.BestDatingSitesHere.com/Florida-Singles-Dating.html for a list of Florida cities we offer online dating in.

Article Source: http://EzineArticles.com/?expert=Troy_A_James

Get Customers to Stop Calling You - 12 Easy Ways to Save Money With Online Customer Support

Despite rumors to the contrary, the Web is not dead. More people are using it, they have faster bandwidth, and in many cases Net-time is taking over TV- time. It's no wonder more users are turning to the Net for help, rather than the telephone. So why not take advantage by offering your customers help online after the sale? Given that the average customer care call is $33, it's a great way to please customers that prefer the Web over a phone queue and save money too.

Not that you ever want to drive customers away. After all, keeping a good customer is a whole lot cheaper than acquiring a new one. The idea is to move the majority of calls to self-help and reserve quality time for those customers that need to speak to a real person. If you guide certain customers towards answering questions themselves, make it a good experience, and offer incentives for usage, self-help will be their first choice.

The type of online support required for each customer and for each problem may be different, so it's best to provide a range of self-help options and let customers choose what works for them. Online support comes in many forms, but for now we'll focus on the least expensive FAQs (Frequently Asked Questions), Enhanced FAQs, discussion boards, and email. It's better to start with a few options first, and do them well, rather than trying to do everything at once. Offering a good help experience to people who use the Web regularly makes them more likely to turn to the Web for assistance again and again.

1. Determine Your Online Support Strategy - Figure out what's going to give you the biggest bang for the buck, then add on. Having a plan will help ensure that each support component works within a cohesive whole. Generic information can be easily handled with FAQs or Enhanced FAQs. More complex or customer-specific information requires advanced technologies. If you don't have the expertise or time to build the functionality yourself, look into Web service providers who can create and host applications for you.

2. Focus and Target - Don't try to create online support to cover every subject. Consider customer demographics to determine who will use the service, why they would use it, what they would need, and what would get them to use it. Customers ordinarily will use a combination of both online and offline support options, so build use cases for each target customer segment to gain an understanding of their behavior and how to improve their overall experience.

3. Tell Customers Where to Go - Make sure links to the help section are clearly communicated at every touch point, such as on printed material and through IVR systems. Familiarize your sales and phone reps with the site and its benefits, as in, "Did you know that we have a website that shows you how to do that?" Offer customers incentives to encourage first time usage and let them get in the short phone queue if they try self-help before calling.

4. Make Help Easy to Find at Your Site - If you don't provide a direct link to help, make it an obvious click away from your home page and other appropriate pages.

5. Give them Options - Even if a customer visited the site only in search of contact information, there's no reason why you can't try to resolve their problem while they're there, saving both of you a phone call. Briefly describe what is offered through self-help, how it works, and what they can expect. You don't want customers to waste their time looking for information that isn't there.

6. Should I Give Them My Number? You should always make contact information available, but the extent to which you delay publishing it will depend on your target customers and your support strategy. For example, if you can respond to the majority of visitor questions with generic information and your goal is to maximize self-help use, then delay, driving visitors to use self-help first. On the other hand, if many of your customers require custom treatment and you want the opportunity for personal contact, as with brokerage services, you may want to make phone numbers readily available.

7. Start with Simple FAQs - Answer the questions customers ask most often. Don't worry about trying to answer every possible question. Build your list from customer questions received via your customer reps, email, and keywords searched at your site. Organize the information into a standardized format, write clearly, and don't try to sell your customers anything. This is not the place and time. You can always provide navigation links to sales information. If the FAQs are long, add an easy to use index or search function.

8. Give It to Them Straight - Make sure the information you provide avoids jargon and terms they would need to search elsewhere to find. Leverage the technologies available with HTML to provide definitions via rollovers to help customers get the information they need faster.

9. More than Just the FAQs - Expand on your FAQs by providing images and interactivity. Imagine how much easier it would be to show pictures detailing a car battery installation or a bicycle assembly, rather than explaining it with words alone. Involving the user through interactivity improves learning and results in a more positive experience, which means they'll use self-help again.

10. Get Them Talking - Get customers to search and answer questions themselves via a discussion board. Harvest information from the boards for your FAQs.

11. e-Mail with Caution - Use e-mail, but be sure you have the resources to respond in a timely and effective manner. If you set up the expectation that it takes too long to get a response, customers are going to lose confidence in the service and not use it again. Be careful about using automated email responders as well. If customers have to wait and still don't get the specific help they need, the best you can hope for is frustrated customers. More likely you'll end up paying for this lapse in customer service in the form of phone support and lost future sales.

12. Survey Says - Let customers tell you what they need. It's the best way to make improvements to your online customer support. Ask a few simple follow-up questions through an online survey, but keep it short and simple. Respect your customers' time.

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Publishing Guidelines: You have permission to publish this article electronically or in print, free of charge, as long as the bylines are included. A courtesy copy of your publication would be appreciated.

About the Author:

Learn more about Robbin Block, marketing strategist and speaker at Blockbeta Marketing, at http://www.blockbeta.com or mailto:robbin@blockbeta.com

Article Source: http://EzineArticles.com/?expert=Robbin_Block

Tips to Find the Best Calling Rates and Buy Calling Cards Online

These days, long distance charges are very competitive. Every month, we receive many flyers of long distance service and often watch such advertisements on TV. Even home phone and cell phone company can provide their 'cheap' long distance package also. But the latter is more expensive.

There are so many choices for long distance calling. Then, how to compare and find the best rate with good quality? Internet is a good way. Some websites sell many calling cards together and provide price comparison. Why not use their technology to make it simple? Just go to such a calling card online store, like http://www.eecalling.com. Then begin your price comparing tour.

First, select the country you will call from, and then select the country you will call to. I.e., you will like to call Canada from USA. Then select USA as the 'from' country and Canada as the 'to' country.

Second, click 'search' button. You will see the result page that show all available calling card by price increasing. The top one is the best rate calling card. I.e., the best rate calling from USA to Canada is 0.9 cent/minute. You can change it to call to a cell phone whose rate is different. For special destination city, the rate may be lower. They will indicate you on the top if it is available.

Third, you can compare now. Besides rates, you also need to consider the terms or other charges. Some cards have maintenance fee or connection fee. You had better know it clearly before purchase. Otherwise, you will find minute reducing. Regarding these terms and surcharges, I will introduce them details in the other articles. Please read it later.
After comparing, you may have a decision which card is right for you.

Last, buy online. Click the 'buy or refill' button beside the card you want to buy. Then following the instruction to open an account and select the payment method. An instant PIN# will send to your email immediately after your purchasing. If you had purchased a calling card and want to buy the same card again, just refill it.

That is all. You can enjoy your long distance talking now.

Buy calling cards online at http://www.eecalling.com. Instant PIN# by email. Accept Paypal or credit card. Permanent PIN#, refillable, PIN free and other options.

Article Source: http://EzineArticles.com/?expert=Sharon_Chen

Mobile Voip

Planning to Set Up VoIP system for office or business? Read on...

Now, you have fair idea about VoIP and Mobile VoIP so today, I'll tell you few eye opening facts about VoIP. As you know, VoIP is the cheapest media to make long distance and local calls in comparison to other means of calling like PSTN or mobile communication. With introduction of Mobile VoIP, this technology has gained much too acceptance among users. People who make frequent long distance calls to other countries, are using VoIP services provided by their service providers. It is undoubtedly cutting on the expenditure dedicated to telecommunication. This has completely changed the behavior pattern of the callers. Video calling, file transfer and emergency services over the same platform i.e. VoIP has given liberty of expressing oneself and also provided rid of separate equipment for each service for example, For file sending- use of e-mails and fax, for voice, use of voice messages and chat.

VoIP has provided single platform for all your telecommunication needs. Now data that contains images, music, videos and voice, is easily transmitted from one to other place with the use of VoIP. Latest technological developments in 3G, GPRS and Wi-Fi have only accelerated the use of VoIP. Hope you understand now the major difference between the Mobile VoIP and regular phone usage. VoIP provides useful features and capabilities that regular phone service can't offer. Yet, with all the necessary information I have provided here, you'll keen to know something interesting that you have never heard before.

You've probably heard that voice over Internet Protocol (VoIP) technology cuts telecommunications costs and improves productivity, among other benefits. It also provides useful features and capabilities that conventional phone technology can't offer. Yet, with all the information out there about the benefits of VoIP, it may be hard to know what you don't know.

1. A common misconception about VoIP is that open source VoIP applications usually give poor sound quality. But before assuming things, check your internet connection twice or may be even thrice. If the bandwidth is too low and it is not able to maintain the connection between the caller and the called party, chances are- it will result into frequent disconnections, lost call and the voice that is not audible at all.
2. Voice quality depends on several other factors but most important is bandwidth of your internet connection. So before deploying a VoIP system for calling, you must check your internet connection. Check with your reseller if he has done a proper network assessment to ensure the proper infrastructure of VoIP system.

3. Once you are sure about your Internet connection and its bandwidth, you can carry on your business with voice over internet protocol system. I am telling you; don't expect outstanding results from your VoIP system on day one. It may take from hours to days to month to establish a full system. Discuss your business needs with your reseller and ask him to set up a VoIP system for you according to your requirements and frequency of use and facilities that you want (ranging from voice calls, IPPBX, Inter-office call setup and other customized system integration). It is always safe to buy a support package from your reseller. Support package is just like a life insurance package for most VoIP businesses. Most support packages are annual maintenance contract giving you technical support throughout the year. This contract can be renewed once expires. The contract gives you 100% redundancy and peace of mind.

4. Since the call is travelling over internet, you think it is free. Right? Well, not necessarily. It is more or less similar to traditional calling system in pricing perspective. Like you have to pay certain amount when you make calls using a traditional phone system or PSTN (public switched telephone network), cost also varies from network to network (long distance or local call). VoIP call rate plan may vary depending upon the use and services you want to opt for. When a Mobile VoIP user calls a non-VoIP user, the call is originated on IP network but terminated (received) over a regular public switched telephone network. There is some fee is charged from the caller in that case. If you and person you are calling, both are IP, the call charges become comparatively cheaper than that of regular call made over PSTN phone number.

5. Do you know, VoIP and PSTN can co-exist. VoIP is a very cost effective and flexible solution for vast telecommunication industry. As a business person, you must need to know that installing a Mobile VoIP system doesn't need to replace your analogue lines in fact, VoIP can be used to supplement the analog phone lines. You can set up your own customized LCR systems (least cost routing). LCR gives you control over the cost of VoIP calls and gives you a chance to gain maximum profit by saving on your phone bills. You can set up an IP PBX system for office which works same as regular PBX system the difference is- in IP PBX, the calls are made over IP network. You can activate SMS facility over your VoIP system and enjoy the facility which comes as a bundle offer with few VoIP system plans. For these services, you should contact you service provider or reseller.

Small Business VoIP Solutions

In the present telecommunication scenario, small business VoIP solutions are gaining increasing importance thanks to their reliability and affordability. VoIP solutions help the small business office to manage its communication requirements in a systematic manner without making any major capital investment.

Cost-Effective and Flexible Communication Choice

Small business VoIP solutions enable users to considerably reduce their telecom expenses. Outbound calls to local and international locations can be made at reduced call charges. Several extensions can be maintained from an existing single telephone connection. Hence, business can be expanded at minimum expense and a virtual business presence can be established anywhere without creating physical offices.

Innovative Call Management Features

Due to the web interface of small business VoIP phone solutions, users can benefit from innovative call management features including auto attendant, voice mail, voice to email, fax to email, call conferencing, caller ID and more.

The auto attendant answers incoming calls with professional reception messages. It transfers calls rapidly to the appropriate extensions according to the menu option selected by the caller.

Using the find me follow me call forwarding option, calls to your main business telephone number are transferred to your alternate phone numbers assigned as extensions. You can therefore maintain constant communication with your clients even from overseas locations. When all extensions are simultaneously busy, callers are directed to the voicemail system, where they can place voice messages. Thus the system eliminates the chances of missing important business calls.

Affordable Communication Solution

It is not necessary to purchase any expensive onsite hardware in order to enjoy the features of small business VoIP solutions. The necessary equipment is maintained at the site of the service provider and the system is provided using broadband Internet or telephone networks at affordable monthly service charges.

VoIP Provider: Easy Ways to Become One

The developments in the VoIP industry are taking place at regular intervals. And many small and medium businesses can now make the most of the emerging opportunities in this domain and become VoIP providers. As a matter of fact, it makes perfect business sense for them to add voice over IP to their assortment of services. They can deliver these services to their existing base of customers and gain in the process.

Special expertise or skill sets are not required to become a VoIP provider. The risks involved are also minimal. In addition, there are more than one way to deal with the competition. The potential clients can, for instance, make the most of the special reseller programs that are on offer by several Tier 1 Carriers. The small and medium establishments can make the most of these programs and offer specialized IP telephony services to their customers.

The clients wishing to enter the domain of voice over IP can redistribute airtime that they lease out from higher level VoIP providers. The back end of the businesses are also taken care of at the provider's end and there are absolutely no hassles involved. The clients can concentrate on marketing their services; they can go to the extent of building their own brand names. Many a VoIP service provider also offer training and support services that enable the new resellers to service their clients in a better manner.

A client, wanting to become a voip providers , would however need to make some investment on hardware and software before it can see the returns on its investment. There are several companies that are offering very attractive reseller packages and the potential users can pick and choose depending on their specific requirements.

The UK VoIP providers, like their counterparts in other regions of the globe, are paying particular attention to the marketing of their services within their customer base. They could go for sms marketing or email marketing and reach the target users with the maximum impact. The corporate sites could also contain the announcement regarding the launch of these very tempting services - a fact that is sure to garner a lot of attention and generate a lot in terms of sales.

The businesses wishing to make their mark in this domain must realize one important fact. They should understand that a majority of the population in the world is not yet ready to replace their existing telephone lines with a voice over IP connection. They are however, more than willing to try out the services, along with the traditional means of telephony. More tech-savvy users are going in for the change and making the most of all the innovative services and value-added benefits that this service has to offer. Given this backdrop, there is more than ample scope for a VoIP service provider to deliver its sales pitch and be sure of a very positive response towards the same.

by: Kristen Kiya

action voip software download SIP Settings Review

Actionvoip is a popular VOIP Service by Betamax Group and offers extremely cheap international calls around the world including India. Lets review actionvoip.com.


Actionvoip was recently banned in UAE and their website www.actionvoip.com is inaccessible in the UAE region. However you can use actionvoip via hotspotshield or other VPN services.


Actionvoip offers some really great cheap international call rates to countries around the world. You can't make free international calls with actionvoip but calls are way cheaper anyways. Calls to India landline are 0.9 cents per minute and 1 cent per minute to india mobile, which is one of the cheapest rates for calling India. You can also make free calls to india with some VOIP Services.


You can use actionvoip through their actionvoip software, local access number or SIP. You can download actionvoip software


Actionvoip fully supports SIP, so you can configure actionvoip on your VOIP Adapter or SIP Phone or SIP softphone like X-lite.


Action voip SIP Settings:


SIP port : 5060
Registrar : sip.actionvoip.com
Proxy server : sip.actionvoip.com
Outbound proxy server : leave empty
Account name : your Actionvoip username
Password : your Actionvoip password
Display name/number : your Actionvoip username or voipnumber
Stunserver (option) : stun.actionvoip.com